Transfiguration Hair Studio holds these cancellation and tardiness policies as protection for our employees, and for respect of every guests time.
We respectfully ask that you cancel or reschedule your cutting, coloring or astrology service within 24 hrs of your appointment. In the event that you cancel past that time frame or do not make it to your appointment, with the exception being emergencies, we reserve the right to charge a cancellation fee. Our cancellation fee is 50% of all booked services. For appointments that are no show / no call / no text we will also process the cancellation fee.
We hold a 10 minute grace period for haircut or astrology appointments and 20 minute for hair coloring appointments. If you arrive within these time frames we can still proceed with your scheduled appointment. We do want to note though that it is of the utmost importance that we provide top notch quality in all of our services which is why we do appreciate your punctuality. In the event you arrive past these time frames, your appointment will be treated as a day of cancellation, and a cancellation fee will be processed with emergencies being the exception.
The privacy of our guests is paramount to us, because of this we cannot provide a chart reading of another person without explicit permission from them. We are happy to interpret your chart for you, however, we cannot release chart information for synastry readings unless all parties are present.
At Transfiguration Hair Studio your gratification and comfort is our most important goal. We will always ensure your happiness with any of our services. If for any reason you are less than thrilled with our performance, please contact us within 2 weeks of your appointment for a complimentary adjustment.